Shipping Policy
Our products are shipped from Toronto, Ontario, Canada. We currently ship within Canada only. If you are outside of Canada and would like to purchase our linen products, please contact us to discuss delivery options.
In-stock Items
We understand how exciting it is to receive your order quickly! That is why we ensure that all in-stock items are shipped within 1-2 business days after your order is placed. Enjoy free shipping on all orders of $150 or more (for Canada only).
For customers based in Toronto, we offer free next-day delivery. Enter the code TOLOCAL at checkout. Once your order is ready, you will receive an email confirmation with delivery details. Orders are typically delivered within 1-2 business days.
Made-to-Order Items
For custom-made items, please allow additional time for the creation process. Made-to-order items are dispatched within 5 business days. Once completed, your order will be shipped within 1-2 business days.
When your order is shipped, you will receive an order confirmation email with a tracking number. Standard non-tracked packages are not covered by theft, lost, or misplaced by Canada Post.